Disappointed by Shipping Delays and Sizing Issues, but Quality Design Shines Through
I purchased this lengha, along with another, for an engagement party and was unfortunately disappointed with the overall experience. Both dresses were delayed by two weeks, which was especially frustrating since I had chosen these specific lenghas due to the promised delivery date, which was a week before the event. The shipping estimates provided were not accurate, so I would strongly recommend budgeting extra time to avoid any potential issues.
Additionally, I was not made aware that if you order two lenghas with different shipping estimates, both will be shipped together according to the later date. This would have been helpful to know during checkout, as it caused an unexpected delay for both items.
On a positive note, the design of the lengha is stunning, and I’m happy with the quality of the fabrics considering the price point. However, I did encounter some issues with the fit. I opted for the customized stitching to achieve a better fit, but unfortunately, the blouse was still too large. Thankfully this can be fixed and I’ll be taking it to my tailor but the need to do so defeats the purpose of offering a customized lengha. If you’re considering customizations, I would recommend sizing down an inch or so for a more tailored fit.
While the customer service team was ultimately helpful, I did experience delays in communication, requiring some follow-up to get responses to my emails.
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